After placing the order, you will receive an order confirmation email to confirm your order details. After your goods are shipped, you will receive a shipment confirmation email.
You can visit our online order status 24 hours a day, 7 days a week, to check the latest status of your order. Log in with your Yungeshops account and password to get a summary of past orders. You will see your order number, the date and time you placed the order, the status of the order, and package tracking information for the shipped items.
Shipping and delivery estimates
The "shipping" time frame is an estimate of the time it takes for an item to be ready for shipment and shipped from our warehouse. The items on your order will be shipped when they are available.
If your product is in stock, your order is expected to be shipped within 3 to 7 days. Delivery will depend on your destination.
If your product is out of stock or has been booked, we will estimate the shipping date of the product before you place the order. If you choose to pay by credit card, we will not charge you until your order is ready to ship.
If you order multiple items with different shipping preparation dates, you may receive different shipments.
Depending on the shipping and delivery conditions, your order may be shipped when everything is ready to be shipped.
The "delivery" time range refers to the time when the product is expected to be delivered to your delivery address after it is shipped.
All estimates are based on working days.
Free shipping on shopping carts worth more than $60 applies to orders fulfilled and shipped by Yungeshops, excluding bulk orders, gift exchanges, and oversized items. The discount applies to freight, excluding applicable duties and handling fees. The offer is subject to change without notice.
When the carrier returns an undeliverable package to us, a full refund will be given, including shipping costs. To purchase goods that cannot be delivered, a new order must be placed. Before confirming your order, please make sure that your address is correct. If you buy a gift for someone else as a gift, it is best to notify him/her that it is about to be delivered to minimize the confusion that may lead to rejection of the package.
Frequently asked questions about traffic guidance
When can I receive my order?
Once your order has been handed over to the carrier for delivery, you will receive a shipping confirmation email.
Orders can take 3 to 7 business days to ship.
Track your order:
Go to your order history to select your order
Go to "Delivery Method" to view your shipment delivery information.
If your order has been shipped, you will see this link to your shipping details, including the estimated delivery date of the order.
Can I ship my order to an address outside of my home?
At checkout, you can choose a shipping address that is different from the billing address. Please make sure that you or an authorized representative can receive the goods.
For security reasons, we cannot deliver to the post office box.
Do I have to pick up the goods at home during delivery?
To ensure the safe delivery of your products, Yungeshops recommends that you or an authorized representative be able to receive the goods.
Yungeshops shipped to the United States, the logistics of other regions has not yet opened
Your order does not need to be taxed, you only need to pay the final transaction price of the order. Please contact the customs of the destination country for more information.
Email: [email protected]
Phone number: +8618070515687
Address: No. 2303, Block A1, Bairuida Building, Longgang District, Shenzhen